Getting Started

Welcome to MyVeeva for Patients!

Our goal is to be your one-stop destination for communicating online with research hospitals and clinics, saving everyone time and speeding up studies. Currently, you can use MyVeeva for Patients to complete consent forms, complete surveys, and view other documents that study sites share with you.

You can use your MyVeeva for Patients account for different studies throughout your life, and it’s free for participants, guardians or representatives, proxies, witnesses, and translators. To log in, you’ll need to register your account in our web app after receiving an invitation from a study.

Login screen

Getting Started

Registering Your Account Registering your account is easy, secure, and familiar in MyVeeva for Patients. You'll need to register in our web app before you can log into the iOS or Android app. See the Registration and Login page for more information.
Downloading the App If you have an Android device and want to use our Android app, you can download it from Google Play. If you have an iPhone or iPad and want to use our iOS app, you can download it from the App Store. Otherwise, you can use our web app in your browser.
Managing Your Account Settings Once your account is created, you can manage your account settings such as your email address, password, language, and time zone in MyVeeva for Patients. See the Account Settings page for more information.
Completing Consent Forms If a study site sends a consent form to you, you can use MyVeeva for Patients to review the form, answer any included questions, and sign and submit the form. See the Consent Forms page for more information.
Taking Your Surveys If a study site assigns surveys to you, you can complete them in MyVeeva for Patients. See the Surveys page for more information.
Viewing Your Documents If a study site shares an informational document with you, you can view and download it as a .PDF file in MyVeeva for Patients. See the Documents page for more information.

Supported Operating Systems and Browsers

Application Description
Android App

We currently support Android version 8.0 and later for our Android app. If you have an earlier version of Android, please update your device.

iOS App

We currently support iOS version 13 and later for our iOS app. If you have an earlier version of iOS, please update your device.

Web App

We test our web app in the desktop and mobile browsers below to make sure it works well in them. The web app might work in other browsers, but we recommend that you use one of the following:

  • Apple® Safari® on Mac® and iOS
  • Google Chrome™ on Android™, Mac®, and Windows™
  • Microsoft Edge® on Windows™
  • Mozilla® Firefox® on Windows™

As of April 2022, we no longer support Microsoft® Internet Explorer®.

Supported Languages

Currently, MyVeeva for Patients supports the following languages:

  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Spanish

You can update your preferred language in your account settings. See the Account Settings page for more information.

Note When you register an account, we base your language on what the study site entered for you. If you’re having trouble registering or logging in, please contact the study site.

Accessibility

We aim to make MyVeeva for Patients accessible to you regardless of the device you’re using or disabilities you may have. Currently, our apps provide the following features:

Feature
Apps
Description
Alternative Text iOS, Android, Web

We support alternative text for images, and you can use a screen reader to hear it. The alternative text depends on the information that the study site includes on the consent form.

Image Size Web

You can use your mobile device's functionality to zoom in and pan around images as needed.

Keyboard Navigation Web

We support keyboard navigation so you can move through the application without a mouse. For example, you can press TAB to move between items, ENTER to click a button or link, and ESC to close a dialog box. If you set your keys differently or your device or browser uses different keys, you can press your alternative.

Screen Readers iOS, Android, Web

We designed MyVeeva for Patients to work with screen readers, but the level of support may vary depending on your device, operating system, browser, and screen reader.

Screen Size iOS, Android, Web

We designed MyVeeva for Patients to adjust to your screen size so you can use the device of your choice.

Text Size Web

You can zoom in using your browser if you’re having trouble reading something such as a consent form. See the help documentation for your browser for more information.

Note If you notice an issue while using the accessibility features above, please contact your study team. They can report it to us, and we can look into it.